PSPusat Sihat

Cancellation & Booking Policy

Last updated: 26 July 2026

We handle all bookings via WhatsApp — no payment or deposit is collected through this website.

1. How to Book an Appointment

All appointments are arranged via WhatsApp or a direct phone call with our staff. This website does not process any online payment or deposit.

2. Cancellations & Rescheduling

We understand plans can change. Please let us know as early as possible via WhatsApp if you need to cancel or reschedule your appointment, so the time slot can be offered to another client.

Since no advance payment/deposit is collected at booking, no financial penalty applies for cancellations — though we greatly appreciate advance notice.

3. No-Shows

If you repeatedly miss appointments without notice, we may request additional confirmation before offering future appointment slots, to keep things fair for all clients.

4. Treatment Fees

Treatment costs vary by type and each client's needs, and will be communicated during consultation or via WhatsApp before treatment begins. Payment is made directly at our premises.

5. Policy Changes

We reserve the right to update this policy from time to time. Any changes will be reflected on this page.

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