Privacy Policy
Last updated: 26 July 2026
This policy explains how Pusat Sihat (Bekam & Akupunktur) HQ collects, uses and protects your personal information, in line with Malaysia's Personal Data Protection Act 2010 (PDPA).
1. Information We Collect
We only collect information you voluntarily provide — for example your name, phone/WhatsApp number, and a brief description of your health concern, when you contact us via the form on this site, WhatsApp, phone or social media.
This website does not use any login system, user accounts, or marketing tracking cookies for public visitors.
2. Contact Form & WhatsApp
The form on our Contact page does NOT send or store your data on our servers. It only assembles what you type into a pre-filled message, then opens WhatsApp for you to send directly to us yourself.
Messages you send via WhatsApp are also subject to WhatsApp/Meta's own Privacy Policy, in addition to this policy.
3. How We Use Your Information
Information we receive (via WhatsApp, phone, or email) is used solely to respond to inquiries, arrange appointments, and provide the service you requested.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Sharing of Information
We do not share your personal information with any outside party, except where required by law or relevant authorities.
5. Data Security
We take reasonable steps to protect information we receive from unauthorised access. However, no method of transmission over the internet or WhatsApp is 100% secure, and we cannot guarantee absolute security.
6. Your Rights Under the PDPA
You have the right to access, correct, or request that we delete personal information we hold about you. To make such a request, please contact us at pusatsihathq@gmail.com.
7. Children
This site is not specifically directed at children under 18. If a parent/guardian contacts us on behalf of a minor, that information is considered provided with parental/guardian consent.
8. Changes to This Policy
We may update this privacy policy from time to time. The latest update date is shown at the top of this page.
9. Contact Us
If you have any questions about this privacy policy, please contact us at pusatsihathq@gmail.com or via WhatsApp.